HFRI is altering the hospital AR landscape by delivering unparalleled speed, scalability and accuracy to the insurance AR management process. Through our proprietary, intelligent automation and powerful process engineering, we’re able to resolve all claims, regardless of size or age quickly, due to our system’s automated decision making and notation that guides the user step by step. That means you’re able to recover collections from insurance claims that otherwise would have been written off.
Our AR management services are easily integrated into your hospital’s existing workflow to seamlessly function as an extension to your existing billing office. HFRI specialists collaborate with your team not only to assist with your denial management initiatives but to identify root causes that will help prevent denials from occurring in the first place.
HFRI has experience handling all situations and all payors and can take on any special AR projects you have in mind. Our special projects have covered clinical denials (including prior authorization and medical necessity), coordination of benefits, and patient denials, high- and low-balance account resolution, aged problematic accounts, and worker’s compensation/personal injury. We have expertise in all facility types and specialties—from acute care to critical access, from rural medical practices to large urban multi-hospital systems, and from general ER to specialized children’s facilities—plus knowledge of the intricacies and differences of each.