Resolution | Recovery | Management
HFRI is altering the hospital AR landscape by delivering unparalleled speed, scalability and accuracy to the insurance AR management process. Through our proprietary, intelligent automation and powerful process engineering, we’re able to resolve all claims, regardless of size or age. That means you’re able to recover collections from insurance claims that otherwise would have been written off.
Our AR management services are easily integrated into your hospital’s existing workflow to seamlessly function as an extension to your existing billing office. HFRI specialists collaborate with your team not only to assist with your denial management initiatives but to identify root causes that will help prevent denials from occurring in the first place.
Specialized Services to Improve AR Performance
HFRI’s scalable, client-specific solutions allow hospitals to systematically address problem claims across the full AR spectrum, from government and commercial payers to managed care, worker’s compensation and personal injury claims. Our capabilities include:
- Primary AR recovery and resolution: We pursue aging, small-balance claims identified by your staff as problematic. If a claim has previously been worked internally, referring it to HFRI’s dedicated, specialized teams can help ensure quicker cash conversion and a reduction of bad debt reserves.
- Pre write-off AR recovery and resolution: In addition to primary AR recovery and management services, HFRI also offers pre write-off (often known as secondary) insurance AR recovery to help you collect highly-aged claims and minimize write-offs.
- Legacy system conversions: Transitioning to a new system can slow down the claims process and create problems for hospital personnel who must work between two billing platforms. HFRI can provide interim solutions to help you accelerate pre-conversion cash and assist with post-conversion AR resolution.
- AR recovery projects: HFRI is available to assist you on a temporary project basis to address AR backlogs that can’t be worked by your existing staff.
